Terms of Service for Epic Shine Auto Detail
Welcome to Epic Shine Auto Detail ("we," "us," "our"). By using our services, whether booked online, over the phone, or in person, you agree to these Terms of Service ("Terms"). Please read them carefully before engaging with us.
1. Scope of Services
Epic Shine Auto Detail provides mobile auto detailing services, including but not limited to interior and exterior cleaning, wash and wax services, ceramic coatings, odor removal, and stain removal. The availability of specific services may vary based on location and scheduling.
2. Appointments
Scheduling: Services are by appointment only. Appointments can be booked online, over the phone, or via other available communication channels.Cancellations/Rescheduling: We require a minimum of 24 hours' notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.Weather Policy: Services may be delayed or rescheduled due to inclement weather. We will notify you as soon as possible if a change is necessary.
3. Payment Terms
Pricing: Service prices are provided at the time of booking and are subject to change without prior notice. Final pricing may vary depending on the condition of the vehicle and the specific services performed.Payment Methods: We accept [insert payment methods, e.g., cash, credit/debit cards, etc.]. Full payment is required upon service completion unless otherwise agreed in writing.Late Fees: Unpaid balances may incur late fees if not resolved within the agreed timeframe.
4. Customer Responsibilities
Access to Vehicle: The customer must provide access to the vehicle at the agreed-upon location and time. Delays caused by the customer may result in additional charges.Vehicle Condition: The customer is responsible for disclosing any pre-existing damage, defects, or hazardous conditions (e.g., sharp objects, biohazards, excessive pet hair) prior to service.Personal Items: The customer must remove all personal belongings from the vehicle before the service begins. We are not responsible for lost or damaged items left inside the vehicle.
5. Limitations of Service
Condition of the Vehicle: While we strive for the highest quality, the results of our detailing services may vary based on the condition of the vehicle.Damage Disclaimer: Epic Shine Auto Detail is not liable for pre-existing damage, including but not limited to scratches, dents, or interior damage. We will document and inform you of any such issues before starting the service.Special Requests: Additional services or specific requests may incur extra charges and must be agreed upon before service begins.
6. Warranties and Disclaimers
Our services are provided on an "as-is" basis. While we make every effort to deliver outstanding results, we do not guarantee specific outcomes.We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
7. Liability
Epic Shine Auto Detail is not liable for any indirect, incidental, or consequential damages arising from the use of our services.Our liability for direct damages is limited to the cost of the service provided.
8. Termination of Service
We reserve the right to refuse or terminate service for any reason, including but not limited to unsafe working conditions, customer misconduct, or failure to adhere to these Terms.
9. Privacy
Your use of our services is also governed by our
Privacy Policy
, which outlines how we collect, use, and protect your personal information.
10. Force Majeure
Epic Shine Auto Detail is not responsible for delays or failure to perform services due to events beyond our reasonable control, including but not limited to natural disasters, labor strikes, or power outages.
11. Dispute Resolution
Any disputes arising from these Terms or our services will be resolved through binding arbitration in accordance with the laws of [Insert State/Region]. You agree to waive any right to a trial by jury.
12. Modifications
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website or notification to you. Your continued use of our services constitutes acceptance of the revised Terms.
13. Contact Information
If you have any questions about these Terms or our services, please contact us:
Epic Shine Auto Detail
Phone: 843-966-9943
Email: [email protected]
Website: www.epicshineautodetail.com
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Epic Shine Auto Detail with your vehicle care needs!