Privacy Policy for Epic Shine Auto Detail

Epic Shine Auto Detail ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, whether online or in person.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we may collect include:

Personal Information: Name, email address, phone number, and home or business address.Service Details: Information about your vehicle (e.g., make, model, year, and condition) and details of the services requested or performed.Payment Information: Billing address, credit/debit card details, or other payment methods.Communication Records: Any communications you send to us via phone, email, text, or social media.Website Usage Information: When you visit our website, we may collect your IP address, browser type, operating system, and other technical details via cookies or similar tracking technologies.

2. How We Use Your Information

We use the information collected to:

Schedule and provide mobile detailing services.Communicate with you about appointments, updates, and offers.Process payments and issue receipts.Respond to inquiries, complaints, or feedback.Maintain records for legal and operational purposes.Improve our services and website functionality.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as necessary to:

Fulfill your requested services (e.g., payment processing through secure providers).Comply with legal obligations or respond to lawful requests.Protect our rights, property, or safety, as well as those of our customers and others.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, encryption, and restricted access to sensitive information.

5. Cookies and Tracking

Our website may use cookies and other tracking technologies to enhance user experience and gather data about site performance and usage. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access and review the personal information we hold about you.Request corrections to any inaccurate or incomplete information.Request deletion of your personal information, subject to legal or contractual obligations.Opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing your personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The revised policy will be posted on our website with the effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

Epic Shine Auto Detail

Phone: 843-966-9943

Email: [email protected]

Website: www.epicshineautodetail.com

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Epic Shine Auto Detail with your vehicle care needs!